Refund and Returns Policy – Konaseema Ruchulu

At Konaseema Ruchulu, we take great care in preparing and packing our products to ensure they reach you in the best condition.

Since our products are food items, we do not accept returns once the product has been delivered.

Once an order has been placed and confirmed, it cannot be cancelled or refunded. Orders are processed based on the details provided at the time of placing the order.

However, if you receive:

  • a damaged product
  • a wrong product
  • or a spoiled item

please contact us within 24 hours of delivery with clear photos of the product and package.

After verification, we may offer:

  • a replacement, or
  • a refund, depending on the situation.

Refunds will be processed to the original payment method within 5–7 business days after approval.

For any issues, please contact us at:

Your satisfaction is important to us, and we will do our best to resolve any genuine concerns.

Your happiness is our priority.